AHAV Equipment Alerts: How Recipients Opt In
AHAV sends critical equipment fault alerts by text message to facility operators and maintenance staff at spa and mikvah sites that use the AHAV SCADA monitoring platform. Opt-in has two steps.
Step 1: Site administrator adds the recipient, with their permission
A staff member who wants alerts gives their mobile number to their site administrator. The administrator enters it on the Alert Recipients page of the AHAV web application (behind a login) and must tick the consent checkbox below, which is not pre-selected, before saving.
Checkbox text:
☐ This person has agreed to receive critical equipment alert text messages from AHAV for this site. Msg frequency varies by equipment conditions. Msg & data rates may apply. They will receive a confirmation text and must reply YES before alerts begin. Reply HELP for help, STOP to opt out. Terms of Service | Privacy Policys
Step 2: Recipient confirms by text
When the number is saved, the recipient receives this message. No alerts are sent until they reply YES.
AHAV: You've been added as an equipment alert recipient for [Site Name]. Reply YES to confirm and start receiving critical fault alerts. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.
Program details
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Message frequency: varies with equipment conditions; typically a few messages per month.
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Message and data rates may apply.
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Reply STOP to opt out at any time; reply HELP for help, or contact support@ahav.com.
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Mobile numbers and SMS consent are not shared with third parties or affiliates for marketing purposes.
AHAV Service Alerts (Ops and Crestron systems): How Customers Opt In
AHAV Service Alerts are text messages from Advanced Home AV about the Crestron and other smart home, audio-video, and network systems we install and service for you: system alerts (for example a processor, touch panel, or network device going offline), service appointment confirmations and reminders, and service ticket updates. They are sent from our operations platform (Ops). No marketing messages are sent.
How you opt in: Customers and AHAV staff sign up with the SMS sign-up form at the bottom of this page. Enter your name and mobile number, check the consent box (it is not pre-selected), and press Submit. You will then receive a confirmation text. No AHAV Service Alerts are sent to anyone who has not submitted this form.
Checkbox text on the sign-up form (not pre-selected, required to submit): ☐ I agree to receive text messages from Advanced Home AV (AHAV Service Alerts: system alerts for my AHAV-installed Crestron and other systems, service appointment reminders, service ticket updates, and messages from the AHAV team about my service) at the mobile number provided. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out. Consent is not a condition of purchase. Terms of Service and Privacy Policy apply.s
Confirmation text: AHAV: You are signed up for AHAV Service Alerts for [Account Name]. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.
Message frequency varies with system events and service activity, typically a few messages per month. Message and data rates may apply. Reply STOP to opt out at any time; reply HELP for help, or contact support@ahav.com. Mobile numbers and SMS consent are not shared with third parties or affiliates for marketing purposes.